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More questions? Visit our fact sheet pages for tips on technique and application.

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FAQ

What file do I use to remove the shine from the nail plate?

Why do I need to prep the nail?

I am having problems blending nail tips

Do I need a primer with the calcium gel?

How do I remove gel?

I don’t understand the file grits

What is lifting and how do I recognise it?

How do I remove lifting?

What are “Greenies”?

What causes a bacterial infection?

How do I get into the chat room?

 


What file do I use to remove the shine from the nail plate?

A 240 grit file is all you need. A purple Sand Turtle is Veronika’s favorite file.  It is 240 grit, and ideal to get into those difficult areas such as the cuticle and side walls. There is no need to use a higher grit. A higher grit will not necessarily aid adhesion but it will certainly thin and damage the natural nail plate.

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Why do I need to prep the nail?

When applying an overlay you need to cleanse and dehydrate the nail plate else you will be sealing in bacteria and moisture creating an ideal environment for bacteria to breed. By cleansing the nail plate with your prep solutions you are reducing the risks of bacterial infection and lifting.  A product will not adhere effectively if oil or grime is present on the nail plate : the bonding process will be interrupted and this will increase the risk of  lifting. The nail plate needs to be squeaky clean to achieve a retentive and lasting nail enhancement service.

For further information on nail prep please read our fact sheet

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I am having problems blending nail tips

Blending successfully comes with confidence and understanding where your file is going.  Hold your file at the very end like a pendulum.  Use the whole of your file. By using the whole of your file you are reducing the work and covering a larger area. DON’T sea saw.  Sea sawing causes damage, friction burns and extra work. If you are worried, protect the natural nail plate by placing your thumb over it to shield it.

NEVER angle your file. Keep your file flat and flush with the surface, angling your file will cause damage.  

For further information on blending please read our fact sheet

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Do I need a primer with the calcium gel?

The calcium Gel can be used without primer, however primer will increase the adhesion. If you do not like the idea of using primer you can use the NS Faze 1 Bonder as your base coat for unrivalled retention.

For further information on Calcium Gel or NS Faze please read our Calcium Gel fact sheet and our NS Faze fact sheet.

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How do I remove gel?

Gel is resilient to solvents so it can not be soaked off like other systems.  You have to buff the product off. File the gel and leave a thin protective layer on the surface of the nail plate. Never file down to the natural nail as this will cause trauma to the nail plate. This form of removal actually can be beneficial. If your customer has broken a nail, you remove the bulk of the product and leave a thin protective coat of gel, then apply the tip and blend. You will no longer be blending near the natural nail but onto a layer of gel.

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I don’t understand the file grits

The higher the number (e.g. 240 grit) the finer the file is. A 240 grit file is ideal for removing the shine from the natural nail plate. A 240 grit can also be used to refine and remove surface scratches from the surface of the enhancement. A 180 Grit file is coarser than a 240 grit. A 180 file is ideal for surface filing on acrylics and gels and can be used by professional technicians to blend tips . A 100 grit file is coarse and ideal for shaping the free edge. Personally we do not recommend that you blend with a 100 grit file. 

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What is lifting and how do I recognise it?

Lifting normally occurs at the cuticle area. You will notice that there is a whitish appearance in your overlay at the cuticle area. This whitish appearance occurs when the product has unattached/ loosened from the natural nail plate. The lifted area needs to be repaired else your client will be at risk of a bacterial infection. This lifted area is an ideal environment for bacteria to breed. 

For further information on lifting please read our fact sheet 

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How do I remove lifting?

File below the lifted area till the lifted product becomes loose. Don’t file on top of the lifted area this will only result in part of the lifting being removed.  Once the lifted area has been removed you will need to cleanse the area with your nail prep ready for your desired overlay.

For further information on lifting please read our fact sheet

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What are “Greenies”?

A bacterial infection will first emerge as a yellow spot on the nail plate. This yellow appearance is the waste products of the bacteria. As time progresses the bacteria reproduce and so does the waste products resulting in a green colouration. It is best not to overlay a bacterial infection. You should remove the enhancement and suggest that the client has a rest from nail extensions till this colouration has grown out. You can reduce the colour by filing with a 240 grit file to remove or lessen the staining. In severe cases a bacterial infection can go dark green to black. In this case you should recommend that they visit their doctor. A bacterial infection is not contagious.

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What causes a bacterial infection?

Correct nail preparation procedures are a MUST in preventing such conditions.  The nail plate needs to be squeaky clean prior to nail tip application and overlay procedures. Any traces of bacteria left on the nail plate will be trapped between the plate and the product making an ideal, warm environment for the bacteria to breed. All tools need to be sterilised and files need to be sprayed with a disinfectant spray.

Fortnightly rebalances are also imperative to the nails safety. If a client has lifting she is increasing the chance of obtaining a bacterial infection.

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How do I get into the chat room?

In order to get into the chat room and participate in real time conversations you will need to download “Instant Messenger”. Instant Messenger allows you to talk in real time to your friends and colleagues. You can add friends to your “friends List” and they will be highlighted when they are on line. In other words every time your friends log onto the internet you can see that they are there and you can message them and talk on line to them in real time. The chat room allows you to chat to a group of friends at the same time.

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